Make a Pet Insurance claim
If you have a poorly pet please follow the steps below:
- Ensure you have a copy of your documentation including the details of your policy
- When you make an appointment or arrive at the vets make them aware of the cover you have
- You will need to download the claims form for policies beginning with PL
- Complete your information and ask your vet to complete their details
- Send completed claim form to The pet claims mailbox email@example.com
We aim to assess claims within 7-14 days, however this can vary based on the complexity of the claim and during busy periods, that could affect our speed to process.