General Insurance, sorted with GI Connect

Latest news – Lifestyle Cover now available on GI Connect

We’re pleased to let you know that you can now sell Lifestyle Cover via GI Connect, our online quote and apply system. This means our full range of general insurance products will now be available on our most up to date system. As you may know, GI Connect is our long term replacement for GIology. It’s optimised for mobile and tablet meaning you can access it while on the move and from any device.

What is Lifestyle Cover?

Lifestyle Cover is our short-term income protection product.

For product details, please visit our Lifestyle Cover section.

Why use GI Connect?

Take a look at our short video for an overview of the features and benefits which will make it easier for you to manage your GI business with us.

GI Connect video

How can I access GI Connect?

If you are new to us and have requested a GI agency with us, you’ll automatically be registered on GI Connect and will receive an activation email from us.

If you already have a GI agency with us and have access to GI Connect, you can log on here: View - GI Connect .

If you have a GI agency and aren’t set up on GI Connect or if you have any non IT related queries, please get in touch with a member of our Telephone Management Team on 0370 145 0008. Lines are open from 9am to 5.30pm Monday to Friday. Calls may be recorded. Call charges will vary.

If you experience any IT issues with GI Connect, please call our technical help desk on 0800 010 911.

Calls may be recorded and monitored.

Do I need any training to use GI Connect?

The short answer is no. GI Connect has been designed to be user-friendly. However, should you have any queries, we’ve developed a comprehensive bank of questions and answers to help support you.

GI Connect – features and benefits

We appreciate that you may be used to using GIology for selling our general insurance (GI) and understand that sometimes it’s easier to stick with what you know. However, we believe that our investment GI Connect provides you with a better solution for managing your GI business and we’re confident that you’ll enjoy the features and benefits it offers.

GI Connect GIology
Web based system, no monthly updates to download. You must download and install to access.
Increased usability - GI Connect is optimised for mobile and tablet meaning you can access it while on the move and from any device. Not mobile enabled or compatible with mobile devices and some operating systems.
Flood Re acceptance rules are built into the system so you don’t have to call into us for a decision. All flood postcodes are referred into our service centre.
Use of more granular pricing data in GI Connect will result in a more competitive pricing position. GIology risks are rated on a broader postcode area.
Instant comparisons at price stage between our two home insurance products Home Insurance Choices and Simply Home Insurance. GIology does compare the products; however you have to click to alternate between the two.
Improved functionality including address look up and password reset tool. Need to call our service centre for any password related issues.

Frequently Asked Questions

We’ve developed a comprehensive list of questions and answers to support you in using GI Connect.

GI Connect literature

Access the documentation you may need as you quote and apply for our general insurance products.